Safe & Healthy Betting

389bet Responsible Gambling — Stay in Control, Keep It Fun

Betting isn't just about winning — it's entertainment. 389bet wants you to always enjoy it within safe limits. Our responsible gambling tools and guides are here to help you do exactly that.

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389bet's Commitment

389bet believes responsible gambling is every bettor's right. We've built our platform to keep you in control at all times. Our tools, limit-setting features, and awareness resources are here to help you maintain healthy betting habits.

Six Key Responsible Gambling Tools

These tools are always available to help keep your betting safe at 389bet

Betting Limits

Set your own daily, weekly, or monthly betting limits. If you reach your limit, 389bet will automatically stop you from placing further bets.

Time Limits & Reminders

Decide how long you want to play before you start. 389bet will alert you when your time is up and can close your session if needed.

Self-Exclusion

If you feel your betting is getting out of control, you can take a break from your account for a set period. Exclusions range from 24 hours to permanent.

Betting History Review

View and analyze your full betting history to understand your own patterns. Transparency is the first step toward responsible gambling.

Promotion Opt-Out

Opt out at any time to stop receiving bonus offers and promotional messages. Play free from advertising pressure.

24/7 Support

389bet's support team is available around the clock for any issue you face. Reach out to us for help with anything related to responsible gambling.

What Is Responsible Gambling and Why It Matters

Responsible gambling means treating betting as entertainment — not as a livelihood or a way to solve financial problems. At 389bet, we believe that when players stay aware of their limits, betting can be a truly enjoyable experience.

Online betting is growing in popularity across Bangladesh, especially during cricket and football season. But with that popularity comes real risks. Many people place repeated bets driven by emotion or in an attempt to chase losses, which can lead to problem gambling. 389bet takes this seriously and has put meaningful measures in place to protect every user.

The core principles of responsible gambling are: knowing and sticking to your budget, accepting losses as part of the game, not making betting your sole source of entertainment, and seeking help when you need it.

Remember: every outcome in betting is completely unpredictable. There is always a chance of losing. Only bet money that you can afford to lose without it affecting your daily life.

How to Set Limits at 389bet

Setting limits at 389bet is simple. Go to your Account Settings, open the "Responsible Gambling" section, and set any of the following limits yourself:

Daily Deposit Limit Example: ৳500/day
Weekly Betting Limit Example: ৳2,000/week
Monthly Loss Limit Example: ৳5,000/month

Reducing your limit takes effect immediately. However, increasing a limit requires a 24-hour cooling-off period — this is intentional, to prevent impulsive decisions from pushing you to bet more than you intended.

1

Log in to your account

Log in from the menu above and go to your profile.

2

Open the "Responsible Gambling" Section

Find this dedicated section within your settings.

3

Set Your Preferred Limits

Set daily, weekly, or monthly limits that fit your budget.

4

Confirm & Save

Your limits become active as soon as you save your settings.

Warning Signs of Problem Betting

If you notice any of the following signs, your betting may be getting out of control. Don't ignore them — take action now:

01

Chasing Losses

Losing consistently but raising your stakes in hopes of winning it back — this is the biggest red flag of all.

02

Cutting back on daily expenses to fund betting

Cutting back on food, bills, or essential family expenses to fund your betting.

03

Feeling restless when not betting

Feeling irritable or uncomfortable when you're not betting is a sign of addiction.

04

Hiding It from Family & Friends

Lying to or hiding your betting from family and friends.

05

Betting with Borrowed Money

Borrowing money or using a credit card to fund your betting.

These signs aren't a weakness — they're a health concern. Reaching out for help takes courage. The 389bet support team is always here for you.

How Self-Exclusion Works

Self-exclusion at 389bet is a powerful responsible gambling tool. If you feel you need a break, you can suspend your account for any of the following periods:

  • 24 Hours: For a short-term cooling-off period.
  • 7 Days: For a one-week break.
  • 1 Month: For long-term planning.
  • 3 Months / 6 Months: For more serious action.
  • Permanent Exclusion: For those who want to leave the platform entirely.

During self-exclusion, your account will be locked and you will not receive any promotional messages. Your account cannot be reopened before the exclusion period ends.

To request self-exclusion: Email us at support@389bet.click or let us know via live chat. We will suspend your account within 24 hours.

Protection of Minors

389bet is strictly for users aged 18 and above. As part of our responsible gambling commitment, we take firm measures to prevent underage access:

  • Age is verified at the time of registration.
  • Age is verified through your national ID or passport during the KYC process.
  • Suspicious accounts are suspended immediately.

If you have children or teenagers at home, we recommend installing parental control software on your devices to prevent them from accessing betting sites.

Frequently Asked Questions

No, setting limits is not mandatory, but we strongly recommend it. Having limits in place helps keep betting a form of entertainment and protects you from unexpected financial losses.

Yes. Your account balance remains safe during self-exclusion. For permanent exclusions, you will be given the opportunity to withdraw your balance before the account is closed.

First, contact 389bet's support team — we'll help you activate self-exclusion right away. It also helps to talk to family members or trusted friends. You may also want to consider speaking with a mental health professional.

Requests to increase a limit require a 24-hour cooling-off period. This waiting time is intentional — it gives you the chance to step back from decisions made in the heat of the moment.

Yes, absolutely. If KYC verification confirms that an account holder is under 18, the account is immediately closed and no transactions are processed.

Your Betting Health Check

Answer the following questions honestly.

Have you ever increased your bets to chase losses?

Does your day feel incomplete without betting?

Have you ever hidden your betting activity from family?

Quick Tips

  • Set a budget before you place any bets.
  • Never bet when you're drinking or under emotional stress.
  • Don't treat betting as a source of income.
  • Take regular breaks — at least once every hour.
  • Don't bet more just because you're on a winning streak.
  • Set your limits now if you feel you need to.

Need Help?

For any issues, the 389bet support team is available 24/7.

Support@389bet.click

Play Responsibly, Win Happily!

Sign up with 389bet and enjoy a safer betting experience with our responsible gambling tools.

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